Testimonials
What colleagues, managers, and collaborators say about working with me.
From KX
Gareth Forshaw
Content Leader · Managed Ina directly at KX · November 2025
"I had the pleasure of working closely with Ina while at KX – she is truly an exceptional technical writer and team member. Her dedication to producing high quality documentation is matched only by her genuine passion for helping users succeed.
Ina brings an impressive blend of clarity, precision, and speed to her work. She is a solid writer, a fast and thoughtful editor, and someone who consistently delivers with attention to detail.
What stood out most for me about Ina is how deeply she cares. She invests herself fully in the work and in the people around her, building strong relationships with stakeholders and always advocating for the best possible experience for end users. Her ability to translate complex concepts into relevant and user-focused content made her a trusted partner.
Ina is down-to-earth and incredibly committed to doing great work. Any organisation would be fortunate to have her, and I highly recommend her."
Lety Shaaban
Principal AI-Native Designer · Same team at KX · November 2025
"Working with Ina on the KDB.AI team has been a fantastic partnership between documentation and content design. She dives straight into highly complex topics, learns them fast, explains them clearly in the language developers actually use, and is receptive to content design frameworks to ensure consistent, familiar, intuitive docs experiences.
She's thoughtfully engaged in meetings, asks sharp questions, welcomes feedback, and finds smart ways to improve documentation without slowing down release cycles. Her quick thinking and consistency have made our docs a genuinely helpful part of the customer journey, helping users find what they need and reach their goals with confidence.
Beyond her skill, she's a kind and collaborative teammate who would be an asset to any team needing clear, user-centered communication of complex technical concepts."
From PrimaryBid
Lionel Wong
Solutions Engineer Lead · Managed Ina directly at PrimaryBid · August 2023
"As PrimaryBid's founding Technical Writer, Ina accomplished a significant number of outcomes within a short span of time – laying the groundwork for our technical documentation and content ecosystem, delivering and growing an API-first Developer Portal, and producing well-tailored product enablement content for our core customers and partners.
Ina is effective, organised, and detail-oriented. She executes at the highest level and has a rigorous approach towards her deliverables. More importantly, she takes a lot of pride in her work and consistently strives for excellence, which has been appreciated by her peers and stakeholders across the board.
Ina adopts a strong growth mindset and consistently looks for opportunities to upskill herself – having completed various technical courses that have deepened her understanding of the wider technology ecosystem, allowing her to produce richer and better-tailored content.
Ina is also very passionate about building a strong and healthy work culture outside of her core remit. She helped with organising and facilitating Engineering events and even led the roll-out of PrimaryBid's tech blog. Ina is an amazing team player, incredibly collaborative, and never says no to lending a helping hand across her areas of expertise. She has been an absolute joy to work with and I cannot recommend her enough."
Gerry McQuade
Senior Technical Customer Success · Senior stakeholder at PrimaryBid · December 2023
"Working with Ina really highlighted the depths of research and planning that she put into her work, and the tireless, methodical way in which she enacted it. Ultimately, Ina built our Developer Portal out from nothing – now award-nominated.
Unlike other writers I have worked with in the past, she did this by learning the platform and product and then writing for developers, as a developer – a truly great skill.
Anyone would be blessed to have Ina onboard – between her work ethic and the vast experience she brings to the table."
John Ajah
Co-Founder, JustStart · Same team at PrimaryBid · December 2023
"I got to experience Ina's magic as a Technical Writer, working with her as she wrote the user manual for two 0-to-1 post-execution internal applications built by my POD.
She takes on work with a can-do mindset. I enjoyed every part of the journey to producing an outstanding user manual to guide our internal users on navigating the newly released products.
Her meticulous attention to detail, commitment to thoroughly testing the product, and dedication to understanding the user journey were instrumental in delivering a comprehensive user manual for our critical 0-to-1 products. It was a pleasure collaborating with someone so dedicated and skilled in translating complex technical details into user-friendly documentation."
All testimonials are published on LinkedIn and can be verified directly.