45,000+
words of user guides, API docs, and UX content delivered at PrimaryBid
2M+
words of technical content across fintech, SaaS, healthcare, and legal
7 awards
won for specialist content strategy and SEO copywriting
0 → 1
built PrimaryBid's Connect API Developer Portal from scratch – now award-nominated
Portfolio
Writing samples grouped by documentation type – not just file format.
API & Developer Documentation
API references, developer portals, and integration guidance for engineers who need to ship.
REST APIOpenAPIDeveloper Portal
Data & AI Platform Docs
Documentation for real-time vector search and AI/data platforms.
Vector SearchAI/MLPython Client
Developer Guides & Tutorials
Quickstarts, integrations, and production guidance that reduce onboarding friction.
QuickstartIntegrationBest Practices
Code in Docs Style Guide
A practical standard for clear, copyable, and maintainable code examples.
Code SamplesDocs-as-CodeStyle Guide
UX & Product Content
User guides and in-product content for complex products.
UX WritingOnboardingUser Guides
Open Source & Complex Systems
Architecture, contribution, and changelog docs for real codebases.
Open SourceArchitectureChangelog
Process & Governance
Audits, information architecture, ownership, and review workflows for healthy docs.
ConfluenceDocumentation OpsProcess Analysis
Facilities Management Case Study
Auditing and transforming fragmented global facilities documentation across three regions.
Facilities ManagementGlobal RolloutSOP Design
How I Think About Documentation
Real problems I've solved – context, approach, and outcome.
Problem · PrimaryBid
API onboarding unclear for distribution partners
What I Did
Restructured the Connect API Developer Portal from scratch – added task-based navigation, code samples in multiple languages, and clearer error handling
Result
Faster partner integration, fewer support queries, portal now award-nominated
Problem · KX
Complex AI/data platform with no existing documentation ecosystem
What I Did
Built documentation architecture for KDB.AI and PyKX from first principles – collaborating directly with engineers and data scientists to capture accurate, user-focused content
Result
Quants and engineers can self-serve setup, queries, and troubleshooting without asking the team directly
Problem · PrimaryBid
Two 0-to-1 internal applications released with no user documentation
What I Did
Embedded with the product team, tested the applications end-to-end, and produced comprehensive user manuals covering full user journeys
Result
Internal teams onboarded quickly with minimal support overhead
How I Improve Documentation
The principles I apply to every project.
→Restructure for task-based navigation – users come with goals, not curiosity
→Reduce cognitive load in API docs – one concept per page, examples before explanation
→Align documentation with release cycles – ship docs with the feature, not after
→Write for real user workflows, not feature lists
→Test documentation like a user – if I can't follow it, neither can they
→Treat the doc site as a product – information architecture matters as much as prose
Technical Environment
Tools and platforms I work with daily.
Docs-as-code
Markdown · MDX · Git / GitHub / GitLab · VS Code · MkDocs · Docusaurus
CI/CD & tooling
GitHub Actions · Vale · lychee · Docker
API tooling
OpenAPI / Swagger · Postman · REST · JSON · XML · readme.io
Dev environment
HTML · CSS · JavaScript · Python basics · CLI tools
Collaboration
Confluence · JIRA · Kanban · LucidChart · Figma · Monday.com
AI/data platforms
KDB.AI · PyKX · kdb+ · vector databases · time-series data
Style guides
Google Developer Documentation Style Guide · Microsoft Writing Style Guide
What People Say
"Ina brings an impressive blend of clarity, precision, and speed to her work. Her ability to translate complex concepts into relevant and user-focused content made her a trusted partner."
Gareth Forshaw
Content Leader · KX
"Ina built our Developer Portal out from nothing – now award-nominated. She learned the platform and product and then wrote for developers, as a developer. A truly great skill."
Gerry McQuade
Senior Technical Customer Success · PrimaryBid